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777co publishes these legal terms so you know exactly what governs your account, your transactions through Nagad or Upay, and your use of the platform. Access to the service depends on your local law and the eligible regions where 777co operates.
These terms govern the relationship between you and 777co for every interaction tied to your account — from the moment you register to every session you open, every wager you place, and every transaction you complete through a supported payment method such as Nagad or Upay. By using the platform, you confirm that you have read these terms and that use of the service is lawful under the rules applicable in your location. We do not make a universal guarantee of access: eligibility depends on local law and the regions where we are authorised to offer the service. Where local regulation restricts or prohibits online gaming activity, it is your responsibility to understand and comply with those rules before using your account. The terms cover account creation, the use of wallet-linked payment methods, how transaction records are stored and how disputes may be raised. We update these terms when our policy or operating conditions change; the version displayed on this page is the current version. If a conflict exists between a translated or cached copy and the current published version, the current published version controls. For questions about how these terms apply to a specific transaction or account event, reach out through the support routes listed on this page.
Nagad wallet transactions are covered by these terms as a supported payment method. Eligibility to use Nagad on your account depends on your verified account status and the current payment configuration visible in your account wallet area.
Upay is available as a payment rail subject to the same terms that apply to all wallet-linked methods. Check the payment section of your account for the current deposit and withdrawal options shown for your region.
bKash transactions processed through your account are subject to these legal terms. The limits, verification steps and processing conditions are those shown in your account at the time of the transaction.
Rocket wallet activity falls within the scope of these terms. Any discrepancy between a Rocket transaction and your account balance should be reported through the published support routes as soon as it is noticed.
Not every aspect of your experience on the platform is governed by the same set of rules. The scope below clarifies where this policy applies directly and where a separate framework — such as a third-party provider's own terms — takes over. Understanding the boundary helps you know where to direct a question and what documentation to reference when you need to raise a concern.
Your account — registration, login, password recovery, identity verification and session activity — falls fully within this policy. Any account-level dispute is handled through the support routes listed here.
Deposits and withdrawals made through Nagad, Upay, bKash or Rocket on your account are governed by these terms alongside the individual wallet provider's own service conditions. Both sets of rules apply concurrently.
The lobby, game categories, promotional notices and all content published directly by 777co are within the scope of this policy. Content accuracy and publishing decisions rest with us.
Game content delivered by studios such as Habanero, JDB, Joker or Microgaming operates under each provider's own software licence. We are not liable for the internal mechanics, RTP disclosures or software decisions made at the studio level.
These legal terms are not one-sided. You hold a set of practical rights that you can act on at any time through your account or through our published support routes. If you believe a record in your account is inaccurate — a transaction amount, a wallet entry, a personal detail — you can raise a correction request directly. We will review the record against the data we hold and respond through the contact channel you used. If you want to understand what account data we retain, you can submit a written request through live chat or the support email, and we will describe the categories of data tied to your account. Account closure is also within your rights: if you decide to close your account, the process and any outstanding balance handling are described in the account settings area. Throughout any of these processes, we aim to respond with enough context for you to take the next step — we do not redirect you to a generic response when a specific answer is possible. Your rights under this policy sit alongside any rights you hold under applicable local law.
Open your account transaction history to see a dated log of every deposit and withdrawal. If a Nagad or Upay entry does not match your wallet statement, note the date and amount and contact support with those details.
Personal details such as your registered name, phone number or linked wallet identifier can be queried through support. We will verify your identity before making any change to sensitive account fields.
If a specific clause in these terms is unclear or appears to conflict with an account event, send the question through live chat or email. Reference the section heading and the account action you are asking about.
For account-level issues that cannot be resolved through self-service — locked access, unresolved transaction disputes or data queries — contact the support team directly using the routes on this page.
If you have a question about how these terms apply to your account, use the contact paths below. We handle policy questions through the same routes as account support — no separate legal inbox. When you contact us, include your account reference and describe the specific term or account event you are asking about so we can give you a direct answer rather than a generic one.
Open the chat widget from any page on the site while signed into your account. State that your question relates to a legal or policy matter so the agent can pull the right context immediately.
Send your policy query to the support email address listed in the Help section of your account. Include your account username, the relevant policy section and a brief description of the account event in question.
The Help section inside your signed-in account lists the current support routes, published policy documents and the steps for common requests such as transaction disputes or data queries.
Transparency about how we manage your account data and apply these terms is part of how we run the platform. We do not sell account data to third parties, and we do not use your transaction history to contact you about unrelated services. The sections below explain the four areas that matter most to account holders who want to understand the policy in practice rather than in abstract.
We retain account and transaction records for as long as required by our operating obligations and applicable law. You can ask us what categories of data we hold by submitting a written request through live chat or the support email listed in your account.
The platform uses cookies to maintain your login session and to remember your wallet preference between visits. You can manage cookie behaviour through your browser settings; disabling session cookies will require you to log in each time.
Account credentials are stored in hashed form. We do not ask for your password through any support channel. If you receive a message asking for your password or wallet PIN, treat it as unauthorised and report it through the published support routes.
When we update these terms, the revised version is published on this page with the effective date shown. Continued use of your account after an update has been posted constitutes acceptance of the revised terms.
The answers below cover the questions we see most often from account holders reading this page. If your question is not listed here, contact us through live chat or the support email in your account Help section.
Availability of the service depends on your local law and whether Bangladesh falls within the eligible regions for your account type. Read the eligibility section of the terms carefully and, if in doubt, contact support before using your account for real-money activity.
All account transactions — including deposits and withdrawals made through Nagad, Upay, bKash or Rocket — are covered by these terms. The wallet provider's own service conditions also apply alongside ours for any wallet-linked payment.
Contact support through live chat or the email address in your account Help section. State the specific record you believe is incorrect, include the date and amount where relevant, and we will review it against the data we hold.
Yes. Submit a written request through live chat or support email. Describe your account and the type of data you are asking about. We will respond with the categories of data associated with your account as our policy and applicable law permit.
The revised terms are published on this page with an effective date. If you continue to use your account after the update goes live, that constitutes your acceptance of the revised version. We recommend checking this page periodically to stay informed.
Game content from studios including Habanero, JDB, Joker and Microgaming is delivered under each studio's own software licence. Our policy governs your account and transactions on the platform; it does not extend to the internal software or mechanics that each studio controls.